Documentation

Set up Acked, send alerts, and troubleshoot delivery.

Start here

• Quickstart — send a test page from a new account.
• Sending alerts — API authentication, fields, deduplication, and recovery signals.
• Concepts Services, schedules, integrations, alert states, priority, and urgency.
• Integrations — Datadog, Prometheus Alertmanager, Grafana, email, and JSON webhooks.
• Outbound webhooks — events, signatures, key rotation, and retries.
• Mobile apps — sign-in, notification permissions, and test pages.
• Accounts and organizations — roles, plans, and deletion.
• Troubleshoot alert delivery Use the alert timeline to isolate ingest, routing, and delivery failures.

Request flow

A signal targets a service. The service routes it through a schedule to the current on-call user. Acked opens an alert and sends notifications. Paging alerts escalate until someone acknowledges them. The append-only ledger records each transition.

Missing something?

Email support@acked.dev if a topic is missing.