On-call management and incident alerting, without the complexity.

No new process to adopt. No per-seat pricing.

Start free Free tier · Starter $9 · Team $49 · unlimited users on every tier

Three teams we built this for

The quiet system Three people on call and nothing truly breaks. You just need to know when the overnight job fails, because right now nobody notices until a customer does. You want awareness, not incident response.

The mature team Your process already works: rotation, runbooks, postmortems. Every alerting product wants to replace that process. You want the alert delivered to the right person and nothing else touched.

The team that did the math Priced per seat, putting all ten engineers on the rotation costs more than the monitoring behind it, so you shrink the rotation to fit the bill. That is backwards. Acked doesn't count seats. Add who you need.

How it works

Detection
Datadog · Grafana · GitHub · Cron · Your code · AI agents
→
Notification
acked
Push · Email · Webhooks · Your tools
→
Resolution
Your team · Your process
The Acked dashboard showing a critical alert mid-escalation, with a timeline of every event: alert received, on-call notified, notification sent, duplicates folded in, then escalated to the next step. The Acked schedules page: two weekly rotations showing who is on call right now, the handoff order, and an upcoming override where a teammate takes a shift.

Scheduling

Track who is on call and when. Build out your escalation policies to loop in the right people.

Notifications

We notify via push (iOS and Android), email, and other integrations, and keep trying until somebody acks.

Reporting

View every incident, every notification, and the timeline.

Integrations

Datadog and Grafana are supported out of the box, plus a simple API to add your own. We'll also plug into your systems and pass any alerts along.

Pricing

Flat tiers. Every tier includes unlimited users.

Free

$0

Best for one small rotation

  • 1 schedule
  • Push, email, and webhooks
  • 14-day history

Starter

$9 / month

Best for a small team

  • 3 schedules
  • Push, email, and webhooks
  • 30-day history

Team

$49 / month

Best for teams with 50 to a few hundred alerts a month

  • Unlimited schedules
  • Maintenance windows
  • SSO (OAuth/OIDC)
  • Metered voice paging*
  • 1-year history
  • Priority email support

Business

Contact us

Best for procurement and organization controls

  • Everything in Team
  • SAML, SCIM, and RBAC
  • Custom retention
  • Procurement and contracts
  • Security review and compliance documentation
  • Talk to us

* Voice usage is billed separately after the included monthly allowance.

Questions we'd ask too

What does it cost?

Flat monthly tiers, never per person: free for one schedule, $9 for small teams, $49 for most teams, and custom Business agreements. Adding someone to the rotation never changes the bill. See pricing.

What happens if nobody answers?

The alert goes through your chain. If nobody answers, we restart the process until somebody does.

What if Acked itself goes down?

Ingestion runs at the edge, on infrastructure separate from our delivery core. If the core has a bad day, the edge keeps accepting your alerts and buffers them until delivery resumes. Your signals don't get lost during our incident.

We already have a pager. How hard is it to switch?

There isn't much to move: recreate your rotation and escalation policies, point your monitoring at Acked, install the app. Most monitoring tools can send to two destinations at once, so you can run Acked alongside your current pager until you trust it.

Shouldn't we just get an incident platform?

If you need status pages, postmortem workflows, and a service catalog, yes. Acked covers scheduling, paging, escalation, and history, and stops there on purpose. We're here to support your process, not get in your way.